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Terms and Conditions

Golden Lion Casino Terms and Conditions

The rules that govern your account, our bonuses and how we work together as operator and player.

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Our Terms of Service

Last updated: October 26, 2026

These terms set out the agreement between Golden Lion and every player who opens an account with us. Read them before you register, and come back to them whenever you have a question about eligibility, bonuses, payments or conduct.

By registering an account with Golden Lion you confirm that you accept these terms in full. If any part of them is unclear, contact our support team before you deposit or play. Continued use of your account after we update these terms counts as acceptance of the revised version, which we will always publish on this page.

Who can hold an account

You must be at least 18 years old to register with Golden Lion. We may ask for proof of age and identity at any point, including before a withdrawal is processed, and we will suspend an account where we cannot confirm the player meets this requirement. One account per person, per household and per payment method is permitted. Duplicate accounts will be closed and any balance in them may be forfeited under these terms.

  • You must be legally resident in a jurisdiction where online casino play is permitted.
  • You must provide accurate personal details at registration and keep them up to date.
  • You are responsible for keeping your login credentials private and secure.
  • You may not register if you have previously self-excluded from Golden Lion and that exclusion period has not ended.
  • Staff, affiliates and anyone directly involved in operating Golden Lion may not hold a player account.

Bonus terms, referenced and enforced

Full wagering requirements, game weighting, maximum bet limits and expiry rules for our welcome package and ongoing promotions are published in detail on the Bonus and Promotions pages. Those pages form part of this agreement. Where a conflict exists between a promotional email or banner and the written terms on those pages, the written terms govern. All bonus offers carry T&Cs and are restricted to players aged 18 and over.

Deposits, withdrawals and payment rules

Deposits and withdrawals must be made using a payment method held in the player's own name. We do not accept third-party payments under any circumstances, meaning the card, e-wallet or crypto address used to fund your account must belong to you, matching the identity on file. Full details of accepted methods, minimum and maximum limits and processing times sit on our Payments page.

Payment conduct at a glance
SituationOur policy
Withdrawal requestIdentity verification may be required before funds are released
Deposit reversed or charged backAccount may be suspended pending investigation
Currency mismatchConversion applied at the rate set at time of transaction
Inactive balanceStandard dormancy terms apply after extended inactivity, details on request

We may ask for a source-of-funds declaration or supporting documents for larger withdrawals. This is a standard check used across the industry and is not a judgement on any individual player. Delays caused by incomplete verification are the player's responsibility to resolve.

Player conduct

Golden Lion is built on fair play for every player at the table. The following conduct is prohibited and will result in account review, suspension or closure.

  • Using software, bots or automated systems to place bets.
  • Exploiting a technical fault or pricing error in a game, rather than reporting it to support.
  • Collusion with other players in live dealer or table games.
  • Abusive or threatening language towards support staff or dealers.
  • Providing false identity, age or address information at registration or verification.

Where we identify a genuine game malfunction, software or connectivity error, any bets placed during the fault are void and stakes are returned. Results generated by a verified random number generator or a live dealer action stand as final, barring a proven technical fault on our side.

Account closure and self-exclusion

You can close your account at any time by contacting support. You can also set deposit limits, time-outs or a self-exclusion period, details of which are on our Responsible Gambling page. We reserve the right to close or suspend an account where these terms have been breached, where we are required to by law, or where we have reasonable grounds to believe the account poses a risk to the player or to Golden Lion.

Legal entity and governing terms

The registered company name, registration details and registered address that operate Golden Lion are published in the site footer. Please confirm them there, as they form part of the formal contract between you and us alongside these terms. Licensing information relevant to your market is also noted in the footer. Players in the United Kingdom should note that the UK Gambling Commission (UKGC) is the body that regulates gambling activity in this market.

We may update these terms from time to time to reflect changes in our games, payment partners or regulatory requirements. Material changes will be flagged on this page. It is the player's responsibility to review these terms periodically. Questions about any clause here can be sent to [email protected] and our support team will respond directly.

Regulator: UK Gambling Commission (UKGC)

Licensing information for Golden Lion is published in the site footer. Please confirm current licence details there before playing. Players in the United Kingdom should note that the UK Gambling Commission (UKGC) regulates gambling in this market.

GamCare (https://www.gamcare.org.uk/) · BeGambleAware (https://www.begambleaware.org/)

GamCare: 0808 8020 133